Version 2

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Downloads: 1720
Released: Jan 22, 2008
Updated: Dec 11, 2008 by chakote
Dev status: Stable Help Icon

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Application RemoteAssistanceHelper2
application, 89K, uploaded Jan 22, 2008 - 1720 downloads

Release Notes

Complete rewrite of UI code.

Permissions Fix

On machines where the user is a member of the administrators group, it will automatically make the registry updates specified in AllowUnsolicitedRemoteAssistRequest.reg (included in the zipfile). On machines where the user is not a member of the Administrators group, you must deploy the registry settings from AllowUnsolicitedRemoteAssistRequest.reg to prevent the issue EXCEPTION HRESULT:0X800704EC.

Reduced number of clicks

Launching the application, now kicks off the remote assistance request ticket generation right away. No unnecessary clicking.

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