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CLOSED ISSUE: EXCEPTION HRESULT:0X800704EC

chakote — Sat, 19 Jan 2008 02:10:39 GMT

I'm getting the following error:

Windows cannot open this program because it has been prevented by a software restriction policy Execeptio from HRESULT 0X800704EC
HelpServicesClasses.vb:Line 50
remoteAssist.vb:Line 23

CLOSED ISSUE: Fix whatismyIP code to properly detect IP address

chakote — Fri, 18 Jan 2008 02:46:53 GMT

Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change).

Need to fix code that checks whatismyip.com if the CORP_NET value in the config file is set to TRUE.
Comments: Fixed in version 2

COMMENTED ISSUE: Fix whatismyIP code to properly detect IP address

chakote — Fri, 18 Jan 2008 02:46:21 GMT

Changed code to target a specific (assigned by whatismyip.com) page on the whatismyip.com site (new way) instead of parsing the text of the homepage (old way).

CREATED ISSUE: Fix whatismyIP code to properly detect IP address

chakote — Fri, 18 Jan 2008 02:45:02 GMT

Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change).

Need to fix code that checks whatismyip.com if the CORP_NET value in the config file is set to TRUE.

COMMENTED ISSUE: EXCEPTION HRESULT:0X800704EC

chakote — Wed, 16 Jan 2008 18:36:42 GMT

Moved from front page comments:

sprague295 wrote Jan 7 at 2:38 PM delete this comment
I have tried running the application on a couple computers and get the error below:

COMException
Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator. (Exception from HRESULT: 0x800704EC)

The issue seems to be in HelpServicesClasses.GenerateTicket line:
Dim text1 As String = service1.RemoteConnectionParms(UserName, DomainName, SessionID, UserHelpBlob)

Any help you can provide on debugging this would be appreciated.

Kevin

COMMENTED ISSUE: EXCEPTION HRESULT:0X800704EC

chakote — Wed, 16 Jan 2008 18:25:42 GMT

Make sure that the "Allow Remote Assistance Invitations to be sent from this computer" checkbox on the Remote tab of the System Properties control panel is checked. Here's the settings from my machines where I'm not getting the issue.

COMMENTED ISSUE: EXCEPTION HRESULT:0X800704EC

sprague295 — Mon, 07 Jan 2008 22:40:02 GMT

I am getting same issue.

CREATED ISSUE: EXCEPTION HRESULT:0X800704EC

guayo — Thu, 20 Dec 2007 14:33:01 GMT