RemoteAssistHelper Wiki & Documentation Rss Feed

UPDATED WIKI: Home

chakote — Wed, 02 Apr 2008 21:15:40 GMT

Written in VB.NET 2005, this is an implementation of the Remote Assitance (HelpServices) APIs that give users single-click (almost) access to generating remote assistance tickets on a LAN or WAN connection.

Version 2 released 2008-01-22

Download here: Version 2

To Do:

For version 2.1

-Add "attach ticket to email message" feature implementing Net.SMTP
-Use .Net Remoting to make this code execute remotely on a target PC so it involves less clicks for the user.
This would make it infinitely more useful for system administrators.

Many thanks to Jonathan Malek for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

If you download the source code or the binaries for Version 2 and like what you see, send me an email <epitti [at] gmail [dot] com>.

UPDATED WIKI: Home

chakote — Wed, 02 Apr 2008 21:15:10 GMT

Version 2 released 2008-01-22

Download here: Version 2

To Do:

For version 2.1

If you download the source code or the binaries for Version 2 and like what you see, send me an email epitti [at] gmail [dot] com.

UPDATED WIKI: Home

chakote — Wed, 02 Apr 2008 21:13:46 GMT

Version 2 released 2008-01-22

Download here: Version 2

To Do:

For version 2.1

If you download the source code or the binaries for Version 2 and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Tue, 22 Jan 2008 19:43:15 GMT

Version 2 released today. (2008-01-22)

Download here: Version 2

To Do:

For version 2.1

If you download the source code or the binaries for Version 2 and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Tue, 22 Jan 2008 19:42:02 GMT

Version 2 released today. (2008-01-22)

Dowload here: Version 2

To Do:

For version 2.1

-Add "attach ticket to email message" feature implementing Net.SMTP
-Use .Net Remoting to make this code execute remotely on a target PC so it involves less clicks for the user.
This would make it infinetly more useful for system administrators.

Many thanks to Jonathan Malek for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

If you download the source code or the Version 2 and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Tue, 22 Jan 2008 19:40:28 GMT

To Do:

For version 2.1

-Add "attach ticket to email message" feature implementing Net.SMTP
-Use .Net Remoting to make this code execute remotely on a target PC so it involves less clicks for the user.
This would make it infinetly more useful for system administrators.

Many thanks to Jonathan Malek for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

If you download the source code or the Version 2 and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Tue, 22 Jan 2008 18:38:30 GMT

To Do:

For version 2.1

-Add "attach ticket to email message" feature implementing Net.SMTP
-Use .Net Remoting to make this code execute remotely on a target PC so it involves less clicks for the user.
This would make it infinetly more useful for system administrators.

Many thanks to Jonathan Malek for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

If you download the source code or the Version 1.1 and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Thu, 27 Sep 2007 00:25:15 GMT

To Do:

For version 1.2

-Add "attach ticket to email message" feature implementing Net.SMTP
-Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change)

For version 2.0

-Use .Net Remoting to make this code execute remotely on a target PC so it involves less clicks for the user.
This would make it infinetly more useful for system administrators.

Many thanks to Jonathan Malek for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

If you download the source code or the Version 1.1 and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Thu, 27 Sep 2007 00:19:15 GMT

Written in VB.NET 2005, this is an implementation of the Remote Assitance (HelpServices) APIs that give users single-click access to generating remote assistance tickets on a LAN or WAN connection.

To Do:
-Add "attach ticket to email message" feature implementing Net.SMTP
-Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change)

For version 2.0
-Use .Net Remoting to make this code execute remotely on a target PC so it involves less clicks for the user.
This would make it infinetly more useful for system administrators.

Many thanks to Jonathan Malek for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

If you download the source code or the Version 1.1 and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Thu, 27 Sep 2007 00:14:47 GMT

Written in VB.NET 2005, this is an implementation of the Remote Assitance (HelpServices) APIs that give users single-click access to generating remote assistance tickets on a LAN or WAN connection.

To Do:
-Add "attach ticket to email message" feature implementing Net.SMTP
-Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change)

For version 2.0
-Use .Net Remoting to make this code execute remotely on a target PC so it involves less clicks for the user.
This would make it infinetly more useful for system administrators.

Many thanks to Jonathan Malek for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

If you download the source code or the release and like what you see, send me a line at chakote [at] yahoo [dot] com

UPDATED WIKI: Home

chakote — Mon, 10 Sep 2007 22:03:33 GMT

UPDATED WIKI: Home

chakote — Tue, 28 Aug 2007 04:35:17 GMT

UPDATED WIKI: Home

chakote — Tue, 28 Aug 2007 04:34:38 GMT

Written in VB.NET 2005, this is an implementation of the Remote Assitance (HelpServices) APIs that give users single-click access to generating remote assistance tickets on a LAN or WAN connection.

To Do:
-Add "attach ticket to email message" feature implementing Net.SMTP
-Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change)

Many thanks to http://www.jonathanmalek.com/blog/DotNetHelpServicesUsingRemoteAssistanceFromNET.aspx Jonathan Malek</a> for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

UPDATED WIKI: Home

chakote — Tue, 28 Aug 2007 04:33:51 GMT

Written in VB.NET 2005, this is an implementation of the Remote Assitance (HelpServices) APIs that give users single-click access to generating remote assistance tickets on a LAN or WAN connection.

boldTo Do:
-Add "attach ticket to email message" feature implementing Net.SMTP
-Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change)

Many thanks to <a href="http://www.jonathanmalek.com/blog/DotNetHelpServicesUsingRemoteAssistanceFromNET.aspx">Jonathan Malek</a> for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.

UPDATED WIKI: Home

chakote — Tue, 28 Aug 2007 04:33:17 GMT

Written in VB.NET 2005, this is an implementation of the Remote Assitance (HelpServices) APIs that give users single-click access to generating remote assistance tickets on a LAN or WAN connection.

<b>To Do:</b>
-Add "attach ticket to email message" feature implementing Net.SMTP
-Fix whatismyIP code to properly detect IP address (currently disabled in code due to API change)

Many thanks to <a href="http://www.jonathanmalek.com/blog/DotNetHelpServicesUsingRemoteAssistanceFromNET.aspx">Jonathan Malek</a> for writing the original DotNetHelpServices wrapper class, which I ported to VB and expanded on for this project.